Core values
Customers First
At Plugged In Electricians, our top priority is customers.
As a local company, we believe that providing exceptional service to our local communities starts with understanding and addressing your unique needs. Our team is committed to delivering high-quality, personalized solutions tailored to each individual customer, ensuring your satisfaction with every project.
Additionally, we are committed to our booking times and always arrive at the agreed time, respecting your home and your schedule and minimizing disruptions.
By putting the customer first, we build lasting relationships based on trust and reliability. That’s why most of our customers are repeat customers or referrals.
Clear Communication
Clear communication is the cornerstone of our operations at Plugged In Electricians. We keep you informed and involved throughout every stage of your project. From the initial contact to project completion, our team ensures you understand the process, timelines, and costs involved. This is done through detailed paperwork and helpful discussions with our knowledgeable and friendly electricians.
We dedicate ourselves to providing a friendly and helpful service, always greeting our customers with a warm attitude and a willingness to assist. Listening attentively to customer needs and responding promptly and effectively is at the core of our service values.
Our team will always share our product knowledge with our customers so that our customers are able to make informed decisions that best benefit their needs.
We emphasize professionalism, reliability, and clear communication, ensuring that every interaction is positive and productive for our customers.
Transparent Pricing
Our team believe in honesty and integrity, which is why we offer transparent pricing for all of our services, with detailed quotes and paperwork for our customers peace of mind.
At Plugged In Electricians, there are no hidden fees or unexpected charges. We provide detailed, upfront quotes so you know exactly what to expect. Our commitment to transparent pricing means you can trust that you’re getting a fair, fixed price and value for your investment, fostering a relationship built on trust and mutual respect.
Our free, no-obligation quoting system means you can explore your options without any pressure or commitment. Whether you’re considering a minor electrical repair, a full-scale solar panel installation, or an EV charger installation, our team will provide a comprehensive and detailed quote tailored to your specific needs.
This transparent approach allows you to make informed decisions with confidence, ensuring you understand every aspect of the project before proceeding. By offering this service, we demonstrate our commitment to customer-first values and clear communication, making it easier for you to plan and budget for your electrical needs effectively.
Sustainable Solutions
Here at Plugged In Electricians, we are dedicated to promoting sustainable solutions. We understand the importance of protecting our environment and are committed to offering eco-friendly and energy-efficient options to our customers.
From solar panel installations to EV charger setups, we provide green alternatives that help reduce your carbon footprint and lower your energy costs. Our focus on sustainability ensures that we contribute positively to our local communities while helping you make cost-effective choices for your home or business.
We don’t just talk about sustainable solutions; we live it. Our office uses sustainable energy to power our operations such as a 12-panel solar setup, along with electric work vehicles and charging stations.
This first-hand experience fuels our passion and deepens our understanding of the systems we install and why we confidently believe these products contribute to a sustainable future. Our dedication to sustainable solutions reinforces our commitment to providing the best possible service and solutions, not just for our customers, but for future generations to come.